Saturday, March 26, 2005
Most computer lovers in search for deals have heard and visited the computing megastore Fry's Electronics. By buying in bulk, Fry's can offer products to customers at substantially lower price than their competitors. In order to further accommodate their customer needs, Fry's offers a flexible return policy, in which almost any product (even if opened) can be returned for a full refund. Additionally, their omnipresent employees are always available to offer their advice to question-hungry customers. But helpful employees may not be as honest as you think! In certain departments, Fry's employees are paid on commission. Therefore, when customers ask a question, employees may bias their response with hopes of reeling in an easy sale. With that in mind, always take advice from Fry's employees as a grain of salt.
Next, because of their lax return policy, it is possible that returned items are incorrect. Therefore, always check your products before purchase. In the worst case, people have recieved products that were not remotely close to what the box advertised. Specifically, an eighty gig hard drive advertised as new turned out to be a 20 gig hard drive with an 80 gig hard drive label on the drive! That product was definitely returned buy a cheating customer!
The previous two situations are not to discourage shopping at Fry's Electronics. Fry's is still a very well run store that do offer great products and great prices. Just keep in mind the two issues so that you are not fooled by their seemingly friendly employees. So with that, happy shopping!
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